Buy with confidence, if you change your mind you can return the bottles of wine.
How to make a return
The internet sales of our products are identified as distance contracts, therefore governed by Legislative Decree n. 206/05 (articles from 50 to 68) which regulates the matter of distance contracts, i.e. carried out outside business premises. You have the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty. To exercise this right, you simply need to send a written communication to this effect to email@example.com, and within 14 calendar days of sending the aforementioned communication, arrange for the shipment of the purchased goods to the address indicated below. The only condition we place is that the product has not been opened and that the label is clean and in good condition.
How and where to send the return
You can use the method most convenient for you (post, courier, etc.). Returned products must be sent to:
Ca’ Tullio Via Beligna, n.41 33051 - Aquileia – Udine
How long do I have to return
The products must be returned within 14 calendar days from the date of sending the notice of withdrawal.
What is the time frame for the refund
Once the products have been received, we will immediately activate the refund procedures. The times will depend on the payment method you used. In any case, they will not be longer than 14 days from the day we received the return request.